Since the inception of Amazon in 1994, it has grown tremendously. From an ordinary startup to the generation’s juggernaut, Amazon has disappointed its customers. In a move towards constant up-gradation, Amazon is now building an Operations Center of Excellence to promote innovative ideas about customer fulfillment, transportation, and supply chains.
There’s no doubt that Amazon took the market by storm and changed it forever. From fast deliveries to easy order placement. It truly has revolutionized the idea of a “market”. However, the question is: what can expo marketers learn from Amazon?
- Experimenting is the Key!
expo marketers go by the rule of 80/20, i.e., tapping 80% of business prospects by 20% of clientele. Many firms focus on potential customers more as it’s quite feasible from the ROI perspective. But do not compromise on the front of innovation in KRAs, such as tapping the non-potential part of the market.
Go for that upcoming expo you have been delaying for so long! Allot some budget and let experimentation do its part!
- Don’t Follow the Crowd
Find your strength and don’t keep on following the crowd. For example, each time Amazon tried to push a copied venture like an auction model (eBay) or restaurant delivery (Door Dash or Bite Squad), they all went in vain. The same is the case of a expo. Everyone tries to emulate the initiator, and in turn, make him the winner of all. So, allow your business to grow and innovate in special areas.
Do what you can do best!
- Prioritize Customers
Put customers at the center for everything you do. All your dealing must be customer-centric because one thing which never gets outdated is your client’s trust and your goodwill. So, have an exhibition booth at several expo events with innovative marketing strategies. Ask yourself if were they designed keeping the customers’ requirements in mind.
- Think Long-Term
We all are living in a dynamic environment in which technology is changing at an unimaginable pace. So, how do you stand out in such a choking environment?
Focus on customer satisfaction and their needs because this is one thing that will never change.
If we look at Amazon’s prospects, they did the same, only focusing on low prices, customer demand, and fast turn around. Turn your expo exhibit around and be customer-centric.
It’s time for you to take the leap and focus on experiments, innovation, and your customer needs! Have a expo set up in as many expo events as possible. This will help you make connections in the industry and understand your competition. More importantly, it will give a large platform to garner new customers.